Docs / Platform Features / Unified Inbox
Unified Inbox
Inbox organization, filters, and triage.
Unified Inbox brings conversations from every connected provider into one queue so you can respond faster without juggling tabs. Use views, filters, and status cues to keep high‑value messages moving.
Inbox views
- Unread: messages you have not opened yet.
- Needs review: drafts, escalations, or flagged items.
- Follow‑ups: conversations waiting on your next response.
- All: full conversation history across providers.
Triage workflow
- Start with Unread to clear new inbound messages quickly.
- Review any flagged conversations before enabling auto‑send.
- Schedule follow‑ups for stalled threads instead of re‑messaging immediately.
Search and filters
Use search to locate a handle or keyword. Apply provider filters to isolate Bluesky, X/Twitter, or Telegram conversations when diagnosing connection issues.
Best practices
- Review high‑priority threads first to keep response time low.
- Use follow‑ups sparingly to avoid fatigue.
- Pair Inbox review with analytics to spot recurring bottlenecks.